Visiting a patient
We are committed to providing an environment that supports our philosophy of caring and healing for both patients and families. Family may include any person(s) who play a significant role in an individual’s life, such as spouses, domestic partners, same- and different-sex significant others, parents and others in caretaker roles. Our visiting policies have few restrictions, because we believe that families provide much-needed emotional support for patients. We do ask you to adhere to the following principles to ensure that the environment is safe and promotes healing for everyone
- Children may visit if supervised at all times by a responsible adult other than the patient. Visitors under 16 years of age may be screened by a nurse for infectious diseases.
- Do not visit if you have a cold, virus, rash or recent exposure to a communicable disease.
- All units observe quiet time, but the hours differ from unit to unit. This quiet time has been set to encourage patient rest. All TVs, radios and lights will be turned off and the hallway lights will be dimmed. We ask that visitors not come during this time or, if you choose to stay at the bedside, please refrain from talking.
- Visitors must wear shirts and shoes.
- Smoking is not allowed anywhere in the hospital and is prohibited in all outdoor areas on the Sacramento campus of UC Davis. Read more about alternatives and stop-smoking resources
- If you require special visiting arrangements or restrictions, please talk with your nurse.
- Visitors who are disruptive must leave when requested to do so by a nurse, UC Davis police officer or member of our medical center staff.
In some cases special techniques called isolation precautions are used to make sure specific germs do not spread from person to person. Visitors may be asked to wear gowns, gloves or masks and follow hand-cleaning procedures. In some cases, a private room will be required. Nurses will explain these procedures. We place a high priority on safety, and visitors reluctant to use isolation techniques will be asked to leave. If you have questions, please ask your health-care provider.
- Please use the intercom phone station located at the ICU entry doors to call the nurses station every time you would like to enter.
- In most cases, two visitors may be with a patient at one time.
- You may be asked to leave promptly if requested due to the emergent needs of patients in the intensive care unit.
- Visitors are not permitted to eat at patient bedsides.
- You must make prior arrangements with a nurse before bringing children to visit a patient in an intensive care setting, since the sights and sounds may be upsetting.
- Children are allowed only with special arrangement, and must be supervised by a responsible adult at all times.
- Nursery visits are limited to parents, who may visit at any time.
- Parents may visit at any time.
- A responsible adult must supervise visiting children at all times.
- Relatives and friends of a patient in surgery may wait in the surgery waiting area on the third floor. For information about a patient’s progress and location, please check in at the information desk located in the waiting area.
- Visitors seeking a pre-operative visit with a patient scheduled for morning surgery should plan to arrive before 6 a.m.
A variety of short- and long-term parking options are available for visitors. For directions to UC Davis Medical Center, a parking map and a walking map of the hospital's main floor, please visit the Maps and Directions page.
Machines are located at the hospital’s west entrance across from Parking Structure 1, and also in the main corridor near the reception desk.
Visitors are welcome to eat in the Pavilion Cafe, located in the first floor main lobby area. Breakfast is served from 6 to 10:30 a.m.; lunch from 10:30 a.m. to 2:30 p.m.; and dinner from 4 to 8 p.m. Limited self-service is available at other times, including the late-night cafe hours of 11 p.m. to 12 a.m. and 1 to 4 a.m.
Vending machines are available on the first floor near the emergency department waiting area and on the third floor near the surgery reception waiting area.
Patients are not permitted in the cafes, but a patient-care employee, family member or volunteer may obtain food for a patient.
The Battistella Meditation Room/All-Faith Chapel on the first floor provides a quiet place to sit, relax, reflect, and meditate. Page 916-816-7729 for information about weekly, monthly and seasonal activities.
Cell phone use
Cell phone use is generally allowed except where signs or staff indicate that phones must be turned off. While conversing on a cell phone, you must stay at least three feet away from all medical devices and patients connected to them. When restrictions are in place, the phone function must be fully powered off (not set to vibrate or silent mode), but you may continue to use Wi-Fi in airplane mode. Restrictions may change or be set on a case-by-case basis.
For information about nearby hotel accommodations or accessing health-care services at UC Davis, call our Consumer Resource Center from Monday through Friday between 8 a.m. and 5 p.m. at 800-2-UCDAVIS (800-282-3284).
Gift and flower shop
UC Davis Medical Center Volunteer Services operates a gift shop in the first floor main lobby area. Hours on Friday, Saturday, Sunday and Monday are 9:30 a.m. to 5 pm. Hours on Tuesday, Wednesday and Thursday are 9:30 a.m. to 8:30 p.m. Patients are not permitted, but a patient-care employee, family member, or volunteer may obtain gifts or sundries for patients.
For patient protection, flowers are not permitted in the intensive care units.
Uniformed university police and security personnel are on duty throughout the hospital 24 hours a day. If you see or hear anything that concerns you, please notify a member of our staff immediately.
UC Davis enforces a strict no-smoking policy inside the hospital and its other facilities and in all outdoor areas on the Sacramento campus. Read more about alternatives and stop-smoking resources