eHealth Training Lessons

This comprehensive training is an innovative collaboration between academia, community-based educators, instructional design experts and tribal representatives. The training curriculum, developed in 2012 with grant funding from the American Recovery and Reinvestment ACT (ARRA), was designed to support the transition to technology-enabled health and health care.

Presenters Biographies • Presenters
The California Telehealth Network (CTN) Orientation course provides an overview of the CTN; details the benefits of membership with the CTN, and outlines how to best utilize CTN services.

Lessons:
  • A Brief History Telehealth Network in California
  • The Benefits of the California Telehealth Network
  • Getting Involved: Membership in CTN
The Consumer Health Informatics course explores the development and implementation of computer and telecommunications applications and interfaces designed to be used by health consumers i.e., patients.

Lessons:
  • Health Information Technology: Physician and Patient Perspectives
  • Is the Internet a "Third Person" in Today's Doctor/Patient Relationship?
  • Consumer-Focused Applications and Devices
The Change Management course explores the theories and approaches to change management from the organizational as well as the community lens. The focus of the course is on what is required to attain systems change – partnership, cross-system impacts of e-health adoption, and multi-layered change at the staff, organization, consumer and community level.

Community Change Management:
  • Understanding the Need for Change Beyond the Organization: Systems Change to Improve Community Health
  • Developing a Vision and Plan for Successful Implementation
  • Implementing a Systems Change / Change Management Process
  • Sustaining Change - Outcome Measurement and Quality Improvement

Organizational Change Management:
  • Organizational Change for Specialty Telehealth Service Integration
  • Patient and Family Engagement
  • Issues for Live Video Consultation