Nursing units, clinics honored for high patient-satisfaction ratings

Several UC Davis Health System nursing units and clinics were honored for their high patient satisfaction ratings last week at Professional Research Consultant’s (PRC) annual client education conference in Omaha, Nebraska.

The PRC conducts patient-satisfaction studies for more than 300 hospitals and health systems around the country. Its clients include the Mayo Clinic, the Shands and Beth Israel Deaconess. The UC Davis Health System survey program includes approximately 2,000 inpatient and 9,000 outpatient interviews per year.

“We are very proud of our outpatient primary care and specialty clinics,” said Cherie Adams, manager of the health system’s hospital-based clinics. “Quality of care is important to all of our staff, and these awards reflect our commitment and dedication to excellent patient care.”

The following health system clinics received 4-Star Awards for scoring in the top 25 percent of all inpatient units nationally for patients’ perception of the overall quality of care:

• Internal Medicine Clinic

• Pediatrics Primary Care Clinic

• UC Davis Medical Group, Roseville Pediatrics Clinic

• UC Davis Medical Group, Capitol Clinic

• Radiation Oncology Clinic

The following units and clinics received 5-Star Awards for scoring in the top 10 percent of all PRC client institutions nationally:

• Tower 8 Transplant Unit

• Davis 8 Oncology/Bone Marrow Transplant Unit

• Cancer Center Clinics

• UC Davis Medical Group, Auburn Pediatrics Clinic

• UC Davis Medical Group, Carmichael Pediatrics Clinic

• UC Davis Medical Group, Colusa Clinic

• University Pediatric Associates (UPA) Clinic

The Transplant Unit, under manager Barbara Barney-Knox, scored in the 99th percentile (top 1 percent) for most of the year.