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Information Technology – Remote Access

Information Technology – Remote Access

VPN and Citrix Web Client Installation Instructions

 

Cisco AnyConnect Secure Mobility Client

 UC Davis Health System provides remote access VPN for employees and non-employees, who are authorized to connect to the Health System network from remote locations. VPN should solely be used for conducting UC Davis Health System business.

 This Page contains instructions and supported Cisco AnyConnect Secure Mobility Clients. 

  • Administrative rights are required to install applications/programs. If you do not have administrative rights, contact your system administrator. For UCDMC issued computers, submit a service request to obtain administrative rights.
  • You can download and install the client from inside or outside the UCDHS network, but to connect to VPN you have to be outside the UCDHS network or you can use the Guest Wireless. 

Supported Operating Systems

Windows - Windows 7 32-bit and 64-bit, Windows Vista 32-bit and 64-bit, Windows XP SP3 32-bit, Windows XP SP2 64-bit
Mac - Mac OS X 10.9 32-bit and 64-bit, 10.8 32-bit and 64-bit, Mac OS X 10.7 32-bit and 64-bit, Mac OS X 10.6 32-bit and 64-bit

Windows XP, Vista and 7 AnyConnect Client

Quick Install Steps

  1. Click on "Windows Client Download"
  2. Click Run
  3. Click Next
  4. Select “I accept the terms in the License Agreement” and click Next
  5. Click Install
  6. Click Finish
  7. Click All Programs > Cisco > Cisco AnyConnect Secure Mobility Client> AnyConnect Secure Mobility Client
  8. Enter the URL “connect.ucdmc.ucdavis.edu” and click connect
  9. Enter your Active Directory/HS/citrix username and password
  10. Click Accept to continue
  11. Once you are connected, you will see the icon, located in the system tray, represented by the Cisco AnyConnect symbol and a gold lock 

Windows 7 AnyConnect Client with Start Before Logon (SBL)

With Start Before Logon (SBL) enabled, customers see the AnyConnect GUI logon dialog before the Windows logon dialog box appears. This establishes the VPN connection first. SBL allows Health System Windows scripts to run; hence automatically mapping network drives. This feature is only available for Windows operating systems.

Macintosh AnyConnect Client 

 Quick Install Steps:

  1. Click on "Macintosh Client Download"
  2. Click Continue
  3. Click Continue and then click on Agree to continue the installation
  4. Uncheck everything except VPN and click continue
  5. Start the AnyConnect client from Launchpad
  6. Enter the URL “connect.ucdmc.ucdavis.edu”
  7. Enter your Active Directory/HS/citrix username and password
  8. Click Accept
  9. When connected, you will see the AnyConnect icon with a gold lock in the status bar 

iphone and ipad 

  1. Download AnyConnect Secure Mobility Client from the App Store
  2. Open AnyConnect Secure Mobility Client
  3. Click Add VPN Connection
  4. Description = UCDHS VPN (or any other name you wish to give)  
  5. Server Address = connect.ucdmc.ucdavis.edu
  6. Click Save
  7. Slide Anyconnect VPN button to ON
  8. Enter the UCDHS Active Directory/HS/Citrix username and password

CITRIX WEB CLIENTS

Citrix Client Plig-In for remote non UC Davis Windows PC's.

1. Logon to HSAPPS.UCDMC.UCDAVIS.EDU.
2. You will be prompted to install the Citrix Client Plug-In, Click the Check Box to Download.
3. At the File Download window select Open.
4. Accept all the defaults during the installation process.
5. You are now ready to launch UCDHS Citrix Applications
Select the desired Citrix application from the Applications list.

Procedure for Mac