As I noted yesterday, we sent a comprehensive Plan of Correction Thursday afternoon to CMS in response to findings from its August, 2012 visit. I wanted to follow up today with added context about our response and related issues.
First, we want our patients, referring clinicians and others to be assured that our eligibility to care for Medicare and Medicaid patients and be reimbursed for services is uninterrupted. The medical center continues to be fully accredited by the Joint Commission, a status we do not expect will change, while addressing its "requirements for improvement."
CMS conducts many types of reviews including complaint validation surveys, and it issues reports identifying areas for correction. These and other surveys help us – and all hospitals – continually improve the quality of care we provide to our patients.
The August visit by CMS to UC Davis Medical Center was prompted by a complaint related to treatment provided to three glioblastoma patients in 2010 and 2011. Its report is very critical of certain practices. I look forward to a prompt and thorough review of our corrective measures. I am confident it fully addresses the issues identified while affirming our continuing commitment to patient safety and respect for regulations and professional standards.
Our plan of correction summarizes multiple reforms -- virtually all already implemented -- including:
- Improving processes to ensure that innovative care, in the rare instances it is appropriate, is provided in the safest possible manner.
- Tightening procedures for use and handling of biologic agents.
- Thoroughly educating our staff about these and other improvements.
Finally, I want to reaffirm my confidence in and appreciation for our exceptional clinicians, faculty, and administrative staff and many loyal friends and supporters. I will keep you informed of our progress.
Ann Madden Rice
Chief Executive Officer
UC Davis Medical Center