UC Davis Specialty Pharmacy

UC Davis Specialty Pharmacy provides clinical pharmacy services in the following areas:

  • Cardiology
  • Dermatology
  • Gastroenterology
  • Hepatology
  • Infectious Diseases
  • Neurology
  • Oncology (OncRx)
  • Rheumatology
  • Transplant (RAMP)

 

 

UC Davis Specialty Pharmacy Services

Delivery

We offer at, no additional cost, fast and convenient delivery of your prescriptions, including refrigerated products. We can deliver to your home, workplace, or the location you prefer.

Collaboration with your Health Care Team

Our pharmacists and technicians are a part of your UC Davis care team. We are able to keep the lines of communication open between you and your doctors and caregivers. We are here to make sure any difficulties you may be having with your treatment are addressed immediately with your physicians.

Personalized patient care

Our specialty trained staff members will work with you to discuss your treatment plan, and we will address any questions or concerns you may have. We have staff available when the pharmacy is closed to assist in urgent situations.

Benefit Investigation/Insurance Billing/Financial Assistance

Treatment can be costly, and we will help you navigate through the complexities of the healthcare system to explore every option available to you. Our relationships with insurers will help provide you with information and explanations of your drug and medical benefits. We bill most major insurance plans accepted including Medicare Part B and D. We also work with pharmaceutical manufacturers and foundations to make your medication more affordable and increase access to needed medications.

Convenient refill reminder service

Our specialty pharmacy staff will contact you prior to your refill due date to coordinate the medications you need, update your medical and insurance records, and to set up and confirm a delivery date, or a pick up date and address. We will be in close contact with you during your treatment and will be your healthcare advocate.

Pick-up

Cypress Pharmacy and Cancer Center Pharmacy are conveniently located on the UC Davis Medical Center campus for medication pick-up.

Interpreting services available

The UC Davis Specialty Pharmacy offers a wide range of interpreting services. Please request an interpreter when needed.  

24/7 Clinical Pharmacist Support

You have the right to speak with a pharmacist at any time if you have a drug therapy related question.

For urgent medication concerns after hours, pharmacists are also available for consultation.

 
Patient Satisfaction/Concerns/Complaints

We want you to be completely satisfied with the care we provide. If you have any issues or concerns related to your medications, services, or delivery, please call our Specialty Pharmacy directly at 916-734-0900 or (855) 257-4938, and speak to one of our staff members. If you would like to email your comments, please send an email to hs-specialtypharmacy@ucdavis.edu. As an alternative, please write to us by mail (Cypress Pharmacy, 2221 Stockton Blvd Room 1130 Sacramento, CA 95817) or fax (916) 734-4749.

Patients can expect timely communication regarding complaints, and every effort will be made to resolve problems within our powers. As an opportunity to improve our services, your comments are taken seriously and all issues will be fully investigated and responded to by a member of our pharmacy management team. At UC Davis Specialty Pharmacy, we strive to provide you with quality care and are always looking for ways to improve that care.

 

Patient Resources

Patient Rights and Responsibilities

Notice of Privacy Practice

A Guide to Emergency Preparedness for Sacramento County

Ten General Tips for Preventing the Spread of Infection

 

MyChart

Sign up or Login to MyChart

MyChart FAQs

 

How to Properly Dispose of Sharps and Pharmaceutical Wastes

Sharps Disposal

The UC Davis Specialty Pharmacy offers a safe way to dispose used sharps (needles, syringes and lancets). We can provide you with a small sized home sharps container, at no charge. These sharps containers can be mailed for disposal or returned to one of the UC Davis Specialty Pharmacies. Used sharps will ONLY be accepted for disposal by our pharmacies if you return them in a securely closed sharps container.

If you do not have a sharps container, check with you local waste collection service to find out how to dispose of your sharps. Often times a hard plastic container with a screw-on lid (for example, an old detergent bottle or plastic milk bottle) can be used. Before disposal, tape the lid shut so that it will not accidentally open and make sure not to overfill the container.

You may also ask your doctor about the disposal of sharps in their office during your next visit.

 

Please visit the following websites for additional resources:

(Search “sharps disposal”)

www.cdc.gov

www.calrecycle.ca.gov

 

Unused or Expired Medication Disposal

The UC Davis Specialty Pharmacy offers medication TakeAway Environmental Return System envelopes for easy and convenient disposal of your unwanted non-controlled medications. Please ask the pharmacy for this envelope.

For Medication Disposal sites please visit:

www.DontRushToFlush.org