Job Accommodation and the Interactive Process: The Manager or Supervisor's Role
Summary: Learn about your role as a supervisor/manager in determining job accommodation for an employee who is disabled or becomes disabled.
|What to do||How to do it|
|Identify the need for an employee's job accommodation.||
a. Identify this need through:
2. Begin the interactive process in a timely manner.
a.Identify job-related limitations with your employee, unless limitation are obvious.
|3. Involve UCDHS Disability Management Services.||
a. Contact Disability Management Services, (916) 734-8191, to:
b. Fax the latest licensed treatment provider's statement or other completed form to the Disability Management Counselor at fax (916) 734-2484.
|4. Participate in the interactive process meetings.||
a. Identify the employee's essential and non-essential functions using the job description.
b. Determine if the limitations interfere with the employee performing the job function in the traditional way.
c. Identify possible job accommodations:
d. Complete the Job Accommodation Interactive Process form provided by the counselor, indicating:
e. If a reasonable job accommodation cannot be identified:
Note: Do not ask the employee for confidential medical information. Ask for information about how the medical condition affects the employee's abilities to perform job functions. Be aware that information provided regarding the employee is confidential.
|5. Implement selected job accommodation.||
a. Document the selected job accommodation and complete/sign the Interactive Process form, Temporary Accommodation Form or Reasonable Accommodation Record of Action (permanent accommodation).
|6. Follow up on the accommodation.||
a. Discuss the accommodation regularly with your employee to assess satisfaction and determine effectiveness.
b. If accommodation is unsuccessful, continue the interactive process to evaluate other accommodations that may be available within the department or division.
|Need assistance? Contact Mary Kelly, UCDHS Disability Management Services, (916) 734-8191.|