Workplace Violence and Hate Incidents
UC Davis Health System is committed to preventing and responding to violence in the workplace through education, adherence to policy and swift action to threats and acts of violence.
UC Davis Health System’s Violence and Hate Incidents Policy 1616 (staff only) provides that UC Davis Health System will not ignore, condone or tolerate disruptive, intimidating, threatening or violent behavior by any member of the University community or by any patient, family member or visitor.
The New Workplace Violence Report is an online system through which University employees may report violations of the Violence in the Workplace Policy. A report made via the Workplace Violence Report is not a police report. Employees must contact UC Davis police to report an emergency and/or to file a police report. The completed Workplace Violence Report is automatically forwarded via e-mail to the reporter's supervisor and to appropriate offices within UC Davis Health System for follow up, such as department managers, UC Davis Police Department, Risk Management, Human Resources, Academic and Staff Assistance Program, and other offices, as appropriate.
UC Davis Health System has a Workplace Violence Committee (WVC), which is a subcommittee of UC Davis Health System Safety committee. The WVC is charged with coordinating UC Davis Health System’s administrative (non-law enforcement) response to actual or potential violent, threatening and/or intimidating behavior by, or directed at, members of UC Davis Health System community. The WVC reviews and responds to on-line workplace violence reports and meets regularly to address responses to violent or potentially violent situations.
What is “violence in the workplace?"
Violence in the workplace can be both criminal and a violation of policy:
- Death Threats
Violation of Policy
- Disruptive Behavior
- Threatening Behavior
- Violent Behavior
“Workplace violence” as defined by UC Davis Health System Policy 1616 includes both violence and disruptive or threatening acts that can lead to violence.
A. Disruptive behavior--A disturbance, interference with or action that prevents normal work functions or activities. Disruptive behavior includes, but is not limited to: yelling, using profanity, waving arms or fists or verbally abusing others; making inappropriate demands for time and attention; making unreasonable demands for action; or refusing reasonable request for identification.
B. Intimidation--An intentional act toward another person the result of which would cause the other person to reasonably fear for his/her safety or the safety of others.
C. Threatening Behavior--A verbal or written statement or a physical action that would cause a reasonable person to fear for his or her safety or the safety of others.
D. Violent Behavior--A physical assault on a person or a physical action intended to damage property.
How do I report threatening or violent behavior?
To report threatening or violent behavior, do the following:
1. Immediately call UC Davis Police Department.
- From land line telephones, dial “911” and your call will be directed to UC Davis Police Department
- From cellular telephones, dial 734-2555 to reach UC Davis Police Department. (If you dial “911”from a cellular telephone, your call will be answered by the California Highway Patrol.
- You can also use the Yellow Emergency Telephones to be connected with UC Davis Police Department.
2. Immediately notify your supervisor or manager about the situation.
3. Next, notify the Investigations Unit as soon as possible: 734-2826
4. On the same day of the incident, document the incident by reporting it online at the New Workplace Violence Report
Note: The Workplace Violence Report is New and separate from the Incident Reporting System used in clinical areas. Please use the New Workplace Violence Reporting System because that report will be automatically forwarded to appropriate offices within the health system to respond to disruptive, intimidating and violent situations.
What do I do in an emergency?
- Get yourself and others to safety as quickly as possible.
- Call “911” or 734-2555 and the dispatcher will direct the police to you.
- If you cannot stay on the line, if possible, keep a line open to police until they arrive.
- The more information the police receive, the more likely they can bring a potentially violent situation to a safe conclusion.
How can I prevent potential violence in the workplace?
- Evaluate each situation for potential violence when you enter a room or begin to relate to a patient or visitor.
- Be vigilant throughout the encounter.
- Do not isolate yourself with a potentially violent person .
- Always keep an open path for exiting. Do not let the potentially violent person stand between you and the door.
Workplace Violence Prevention Training Resources:
- Center For Nursing Education offers various classes that are open to all Health System employees. A couple of classes on the subject of workplace safety include:
- UC Davis Police Department provides in-service trainings for departments on workplace safety topics. Managers should contact UC Davis Police Department to inquire and make arrangements for such in-service trainings.
- Human Resources’ Training and Development offers various training classes that are open to all Health System employees. As examples, Training and Development offers the following training classes:
- Understanding Workplace Violence and Prevention
- Communication In Healthcare: The Power of Works
- Moving from Conflict to Collaboration
- Managing Conflict Through Mediation
Additional Resources Online Resources:
- UC Davis Police Department
- The Academic and Staff Assistance Program (ASAP)
- Risk Management
- Workers’ Compensation
- Employee & Labor Relations
- Ombuds Program
- Environmental Health and Safety, Occupational Safety Unit (intranet)
- UC Davis Health System Violence in the Workplace Policy (Policy 1616) (intranet)
- UC Davis Principles of Community
- UC Davis/UC Davis Health System Sexual Harassment Policy
- Presidential Guidance on Abusive Conduct and Bullying (PDF)