In the event of threat or actual violence involving staff, patients, or visitors, the following guidelines should be followed:

  • Always attempt to de-escalate the situation whenever possible. Frequently, patients and visitors may verbalize frustration due to lack of control. By attempting to identify the problem and assisting with a solution, potentially volatile situations can be avoided.
  • In the event of actual violence between patients and visitors or patients, visitors and staff, UC Davis Police should be called immediately, utilizing the internal 9-1-1 number.
  • In the event of violence among staff, the Reportable Violence Against Hospital Personnel form should be filled out. These can be found in all Patient Care Services Areas.

See UC Davis Health System Policy # 1616: Violence and Hate Incidents in the Workplace

Please see our class Prevention and Management of Violence and Aggression .