8 a.m. to 4:30 p.m.
Broadway Building, Suite 1630
Capacity: 20

Course description

Improving patient safety through effective communication is the goal of this class. Communication failures are an extremely common cause of inadvertent patient harm. This course will discuss strategies to improve the effectiveness of our communication and collaboration among caregivers. These are interdisciplinary classes; all health-care professionals are welcome!

Day 1: Setting the Foundation for Successful Conversations is an introductory class. The focus is on cultivating communication skills and identifying ways to create a safe environment for communication to occur.

Day 2: The emphasis of the second class, Building Blocks for Successful Conversations, is to demonstrate methods to integrate communication tools into your professional practice. Time to practice communication techniques will be provided.



C.E. Hours

Course #

October 12 (Day 1)



October 26 (Day 1)



November 9 (Day 2)



November 30 (Day 2)



C.E. contact hours

Provider approved by the California Board of Registered Nursing, provider number CEP 26, contact hours as noted above.

The University of California, Davis Medical Center is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Attendees will not receive C.E. credit if they are more than 20 minutes late; no partial credit can be awarded.


Please select a class date above and complete the registration form. If using a credit card, submit the registration form and phone in your credit card number to (916) 734-9790. If paying by check, please print the registration form, attach your check made payable to UC Regents dated for the date of the class, and mail to: 

Center for Professional Practice of Nursing
4900 Broadway, Suite 1630
Sacramento, CA 95820

Registrations are confirmed only if deposit or fee is provided with registration form.

UC Davis employees

$25 registration deposit. Registration deposit is returned upon completion of class. Cancellation must be requested five days prior to class date to receive deposit refund.

Community registrants

$110 registration fee. Cancellation must be requested five days prior to class date to receive a full refund. A $25 service fee will be charged after this date.

Persons with disabilities

Individuals needing special accommodations may call the Center for Professional Practice of Nursing at (916) 734-9790.


Parking is available in lot 25, approximately one block from the Broadway Building on 50th Street next to the MIND Institute. Park with a UC Davis parking permit, or purchase a daily permit for $6.


Elizabeth Radsliff Nelson, R.N., M.S.N., P.N.P.
Professional Development Specialist