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Center for Health and Technology

Center for Health and Technology

eHealth Training Lessons

This comprehensive training is an innovative collaboration between academia, community-based educators, instructional design experts and tribal representatives. The training curriculum is designed to support the transition to technology-enabled health and health care.

Program Overview

Presenters Biographies • Presenters

CTN Orientation

The California Telehealth Network (CTN) Orientation course provides an overview of the CTN; details the benefits of membership with the CTN, and outlines how to best utilize CTN services.

Lessons:
  • A Brief History Telehealth Network in California
  • The Benefits of the California Telehealth Network
  • Getting Involved: Membership in CTN
  • CTN Support Services

Telehealth Course

The Telehealth course is designed to assist sites in starting and expanding telehealth programs. The course examines strategic planning, technical and clinical details, as well as legal and regulatory information related to telehealth programs.

Lessons:
  • Establishing a Successful Telehealth Program Infrastructure
  • Clinical Consideration – Aspects of Designing the Clinical Elements of a Telemedicine Specialty Care Program
  • Team Composition: What Makes a Great Team
  • Technical Overview and Needs Assessment
  • Outcomes and Next Steps
  • Clinical and Operational Logistics (Panel Presentation)
  • Technical Troubleshooting
  • Contracts and Telemedicine
  • Chronic Disease Management
  • Nutrition Care in Telehealth
  • Technology in the Intensive Care Unit: "TeleICU"
  • Disaster Preparedness
  • Teledentistry
  • Telehealth in Eye Care: Review of Relevat Program and Issues

Consumer Health Informatics

The Consumer Health Informatics course explores the development and implementation of computer and telecommunications applications and interfaces designed to be used by health consumers i.e., patients.

Lessons:
  • An Introduction to Consumer Health Informatics
  • Health Information Technology: Physicican and Patient Perspectives
  • Is the Internet a "Third Person" in Today's Doctor/Patient Relationship?
  • Consumer-Focused Applications and Devices

Clinical Health Informatics

The Clinical Health Informatics course explores aspects of how acquisition, storage, retrieval and use of information can enhance the quality of care, reduce the costs of delivery and address population health issues.

Lessons:
  • What is Clinical Care Informatics
  • Overview of Clinical Informatics Systems and Decision Support
  • Health Care Information Standards
  • Health Care Information Coding Standards
  • Ethical, Legal and Regulatory Issues in Health Informatics

HIE-EHR Adoption

The EHR/HIE Adoption course examines the technical and systemic issues relating to EHR/HIE adoption, and explores the integration of EHR/HIE/eHealth technology in relation to successful transitions to technology-enabled health delivery.

Lessons:
  • Health Information Technology(HIT): An Overview
  • Quality Improvement in Health Care Delivery: Using HIT and HIE
  • Planning and Preparation
  • Vendor Selection and Contracting
  • Implementation Strategies and Tactics
  • Workflow Mapping: A Tool for Achieving Meaningful Use, Part 1
  • Workflow Mapping: A Tool for Achieving Meaningful Use, Part 2
  • EHR Optimization
  • Understanding Meaningful Use
  • Achieving Meaningful Use

Broadband Adoption

The Broadband Adoption course provides a basic understanding of broadband technology and examines the importance of broadband in healthcare. The course also reviews initiatives currently underway to increase the availability of broadband in California and how to obtain broadband services.

Lessons:
  • The Fundamentals of Broadband Telecommunications
  • Broadband and Health Care
  • Achieving Ubiquitous Broadband
  • Obtaining Broadband Services

Change Management

The Change Management course explores the theories and approaches to change management from the organizational as well as the community lens. The focus of the course is on what is required to attain systems change – partnership, cross-system impacts of e-health adoption, and multi-layered change at the staff, organization, consumer and community level.

Community Change Management:
  • Understanding the Need for Change Beyond the Organization: Systems Change to Improve Community Health
  • Developing a Vision and Plan for Successful Implementation
  • Implementing a Systems Change / Change Management Process
  • Sustaining Change - Outcome Measurement and Quality Improvement

Organizational Change Management:
  • Organizational Change for Specialty Telehealth Service Integration
  • Patient and Family Engagement
  • Issues for Live Video Consultation