In alignment with UC Davis Health's mission to provide outstanding clinical care and public service, the Center for Health and Technology Telehealth Program was established in 1996 to improve access to specialty neonatal care for expectant mothers living in a small community 60 miles from the UC Davis Medical Center in Sacramento. Today, the program is one of the largest telehealth programs in the country, expanding its reach through the Center's internationally recognized and accredited education program, providing leadership in the creation of the California Telehealth Network (CTN), effecting change through collaboration on telehealth policy, changes in legislation, and advancing eHealth adoption throughout the State.

Telehealth is the provision of health care over a distance. There are several different ways this can be done--the two most common means are through live-interactive (synchronous) and store and forward (asynchronous) telemedicine. Using high-speed internet and specialized videoconferencing equipment which offers secure connectivity, a patient located at a remote clinic site can connect to the specialist at the UC Davis Medical Center. Through this method, there is a live and interactive two-way audio-video exchange between the patient, their primary care physician, and the specialist. Another frequently used method is store and forward telemedicine, which is the transmission of still images via e-mail or other secure connection for interpretation by the specialist at a later time. This is often used in specialties such as dermatology and ophthalmology.

Medically underserved areas in California have historically had inadequate geographic access to health care specialists. This disparity in access has led to adverse results for patients who might have otherwise had excellent outcomes. Through telemedicine, however, patients do not have to leave their community and can gain access to specialists located hundreds of miles away. Further, through the use of a consultative model, there is a bi-directional education and communication occurring between the primary care provider and the specialist. The primary care provider remains responsible for the patient's treatment plan which results in an improved coordination of care.

Cardiology
Dermatology - Store and Forward
Emergency Medicine*
Endocrinology
Genomic Medicine*
Infectious Diseases* (Hepatology*)
Nephrology*
Neurology*
Neuromuscular Disease Medicine
Neurosurgery*
Nutrition*

    

Ophthalmology - Store and Forward*
Orthopaedics
Otolaryngology
Perinatology*
Psychiatry*
Pulmonary and Critical Care (Inpatient)*
Rheumatology*
Thoracic Surgery
Trauma*
Urology*

*Offered by contract only.  For contracted services or specialties not listed, please contact Candace Sadorra, UCD Health Clinical Telehealth Program Manager, at (916) 734-4243 or cksadorra@ucdavis.edu. Download a copy of our specialties: TelemedicineSpecialtyListing.pdf.

Behavior & Development*
Cardiology (Inpatient)*
Cardiology (Outpatient)
Cleft and Craniofacial
Critical Care*
Dermatology - Store and Forward
Emergency Medicine*
Endocrinology*
Gastroenterology
General Pediatrics*
Genomic Medicine*
Hematology/Oncology

    

Infectious Disease
Neonatology*
Nephrology
Neurology*
Neuromuscular Disease Medicine
Otolaryngology
Psychiatry*
Psychology - Medical Health and Behavior
Psychology - Mental Health and Evaluations
Pulmonary
Urology*

*Offered by contract only.  For contracted services or specialties not listed, please contact Candace Sadorra, UCD Health Clinical Telehealth Program Manager, at (916) 734-4243 or cksadorra@ucdavis.edu. Download a copy of our specialties: TelemedicineSpecialtyListing.pdf.

  1. Complete a Telehealth Referral Request Form and fax it to (866) 622-5944 along with any documentation outlined in the referral guidelines (see "Specialties" sections, above left, for specific guidelines).  For specialties not listed, please provide as much documentation as possible to assist us in securing a one-time consultation, though this is not always possible depending on departmental staffing and resources.

  2. A Telehealth coordinator will call you to schedule your appointment, and/or request additional information, if necessary.  We will also provide you with instructions on how to connect for your consultation.  We ask that all sites test the connection prior to the appointment date to ensure good audio/visual quality and review the use of any external telehealth peripherals that might be needed during the consultation.

  3. Please remember to confirm the appointment with your patient two business days prior to the date of the consultation.

  4. On the day of the appointment, please provide your patient with a copy of our Notice of Privacy Practices and fax a signed copy of our Acknowledgement of Receipt form to (866) 622-5944 prior to beginning the consult.  Document your patient's verbal consent to participating in a telehealth consultation in your patient's chart/electronic record.