Important phone numbers
UC Davis Childhood, Adolescent and Young Adult Cancer Program
For new referrals
Pediatric New Patient Referral Office
(916) 734-2782 (office phone tree)
|Nurses: coordinators & advice||
For routine or non-urgent issues – Monday - Friday
|Scheduling, authorizations, appointments||(916) 734-5366
FAX: (916) 734-1357
|Social services||(916) 734-3706 (inpatient)
(916) 734-8268 (outpatient)
|Other important telephone numbers||
Interpreting Services (916) 734-2321
Special instructions for patients and families
In an emergency
For life-threatening emergencies:
Call 911 or go to nearest emergency room. Please ask the ER doctor to contact the "on call" UC Davis pediatric hematology/oncology specialist as soon as possible.
For other emergencies:
If possible, please call your doctor -- either your cancer specialist or your child's primary care doctor -- before going to an emergency room or urgent-care clinic.
Urgent calls during normal business hours
If you need to reach a member of your health-care team about an urgent problem or question during normal business hours (from 8 a.m. to 5 p.m. Mondays through Fridays), please call the Pediatric Infusion Center at (916) 734-5500 and ask for the charge nurse. The charge nurse can page the appropriate member of your health-care team. Please do not call hospital units or the clinic appointment line for advice or questions about illness.
Urgent calls during the evening, weekends or holidays
If you have an urgent problem or question after hours or on a weekend or holiday, call the UC Davis Medical Center operator at (916) 734-2011 and ask to speak with the pediatric hematology/oncology physician "on call." The physician will be paged to speak with you.
If you have a question or issue that doesn't need to be answered immediately, call (916) 734-7006 and leave a message for your nurse coordinator. He or she will call you back as soon as possible.
Please allow three working days for us to refill prescriptions. At least three days before a prescription runs out, please call (916) 734-7006 and leave a message for your nurse coordinator requesting a refill.