Patient and community satisfaction
Surveying patients about their experience within the UC Davis Medical Center is a vital element in the commitment to discovering and sharing knowledge to advance health.
Patients rate their experiences
In surveys conducted by Professional Research Consultants, Inc. for calendar year 2012, more than 96 percent of UC Davis Medical Center patients rated the quality of care they received as “good,” “very good” or “excellent.”
More than nine out of 10 patients said they likely would recommend UC Davis to a friend or relative in need of hospital care.
In the same Professional Research Consultants survey, nearly 98 percent of UC Davis clinic outpatients rated the quality of care they received as "good," "very good" or "excellent."
Ninety-seven percent indicated that they would recommend UC Davis clinics to others.
More than 99 percent of patients asked to evaluate their outpatient surgery experience rated it as "good," "very good" or "excellent."
Nearly 99 percent said they would likely recommend UC Davis for surgery.
Approximately 91 percent of patients surveyed about their emergency room visit rated it as "good," "very good" or "excellent."
Roughly nine in 10 would recommend the UC Davis emergency department to others.
Consumer Choice Award
UC Davis Medical Center earned its 14th consecutive Consumer Choice Award in 2012. The award recognizes a single hospital in each of 300 markets nationwide that health-care consumers choose as providing the highest-quality health care, based on results of the National Research Corporation’s annual nationwide survey.
Consumer opinion study
In a survey of more than 500 area households conducted by MarketVision Research during the summer of 2012, UC Davis Medical Center was named the area’s leader in medical research and use of advanced technology. In the same study, UC Davis Health System was rated as making the most significant contribution to its community of area health systems.
Higher-than-average patient recommendations
In a government-sponsored volunteer survey of patients at more than 3,700 U.S. hospitals, UC Davis met or exceeded state and federal averages in two of 10 categories: whether patients were given information about what to do during recovery at home; and their likelihood to recommend the hospital to others. Seventy-one percent of UC Davis patients said they would definitely recommend the hospital to family or friends, exceeding state marks and tying the national average.
The results, as they appeared on the Hospital Compare website as of late April 2013, are from the Hospital Consumers Assessment of Healthcare Providers and Systems survey conducted by the U.S. Department of Health and Human Services.
Superior rating of care
UC Davis Medical Group's overall rating of care significantly exceeded the state average in the 2011 Patient Assessment Survey, a survey of more than 56,000 health-care consumers statewide conducted by the nonprofit California Cooperative Healthcare Reporting Initiative.